IT Management Toolkit by Taylor & Francis

"The third edition of "Making DATA Work" aligns with the third edition of "The ASCA National Model: A Framework for School Counseling Programs," which emphasizes the importance of using data to drive school counseling program development, implementation and evaluation. "Making DATA Work" complements the ASCA National Model by providing step-by-step implementation strategies, skill-building activities, examples and resources to help school counselors develop program goals, collect and analyze data and share their findings with key stakeholders"--amazon.com.

"The importance of businesses being Operationally Resilient is becoming increasingly more important and a driving force behind whether an organization can ensure that their valuable business operations can 'Bounce Back' from, or manage to evade, impactful occurrences is the Security Risk Management Capabilities. In this book, we change the perspective on an organization's operational resilience capabilities so that it changes from being a reactive (tick box) approach to being proactive. The perspectives of every chapter in this book are with a focus on risk profiles and how your business can reduce these profiles using effective mitigation measures. The book is divided into two sections: 1. Security Risk Management. All the components of Security Risk Management contribute to your organization's Operational Resilience capabilities, to help reduce your risks. Reduce the Probability/Likelihood. 2. Survive to Operate. In the event that your SRM capabilities fail your organization, these are the components that are needed to allow you to quickly 'Bounce Back'. Reduce the Severity/Impact. Rather than looking at this from an Operational Resilience compliance capabilities aspect, we have written these to be agnostic of any specific Operational Resilience Framework (e.g., CERT RMM, ISO 22316, SP 800-160 Vol. 2 Rev. 1, etc.), with the idea of looking at Operational Resilience through a Risk Management lens instead. This book is not intended to replace these numerous Operational Resilience standards/frameworks but, rather, has been designed to complement them by getting you to appreciate their value in helping to identify and mitigate your Operational Resilience risks. Unlike the Cyber Security or Information Security domains, Operational Resilience looks at the risks from a business-orientated view, so that anything that might disrupt your essential business operations are risk assessed and appropriate countermeasures identified and applied. Consequently, this book is not limited to cyber-attacks or the loss of sensitive data but, instead, looks at things from a business holistic viewpoint"--

Even though the field of enterprise architecture (EA) has matured, many organisations still struggle with its development and implementation, particularly those organisations involved in continuous transformational cycles and subjected to different environmental trends. This book is intended to assist organisations in getting a grip on the factors influencing EA implementation and gaining a deeper understanding of why things happen the way they do in the practice of EA. It is a comprehensive and definitive resource that is useful to both business professionals and academics. The book presents an approach for the development, implementation, or institutionalisation of EA that is independent of any method or other architecture frameworks. It can be applied directly using a realistic selection of organizational variables. The approach has two distinctive features that support EA, even in complex environments: From both technical and non-technical perspectives, it identifies influencing factors and how they manifest in the practice of EA in an organization It offers linear and practical mechanisms for developing and implementing EA to fortify the practice of the concept in an organisation This approach represents a significant contribution to EA. Starting with descriptions for EA, the book offers deepened models and frameworks for the development and implementation of EA at the domain level. It also covers factors upon which a model is built for the institutionalisation of the concept. Additionally, the book discusses the implications of EA for sponsors, architects, and other stakeholders responsible for EA development, implementation, and institutionalisation.

Navigating the volatility, uncertainty, complexity, and ambiguity (VUCA) characterizing the business world in the 21st century requires a new paradigm focused on an integrated bottom line – planet, people, and profit (PPP). Global trends include resource scarcity and growing inequities in income, wealth, education, and healthcare. Stakeholders are demanding that organizations address systemic barriers to promote justice and equity within organizations and across broader social systems. Transformational change requires leadership to analyze internal and external systems through a social and environmental justice lens. Despite a growing focus on justice, equity, diversity, and inclusion, the imbalance of power remains within our institutions, organizations, and social systems. To move the needle, leaders can turn to Driving Justice, Equity, Diversity, and Inclusion, which explains developing a North Star vision and creating a strategy to redesign organizational process and systems, as well as leveraging tools for data-driven decision-making. It presents a framework to build an inclusive organization as well as a model to engage and support senior and middle management beginning the process of capacity building and systemic change. By layering in AI and other technologies to support data-driven decision-making, the book guides leaders in navigating their organization’s journey along the maturity continuum to achieve their North Star vision of becoming a just and equitable organization. The book also helps managers to: Assess ecosystems and organizational systems that justice, equity, diversity, and inclusion impact Take a deeper dive into transformational and operational components to gain insights on the deep systemic realignment of the North Star vision Identify and engage with diverse stakeholders to gain perspective and understand issues crucial for transformative change Leverage people-centered design to create a process promoting diversity of voices and to better align outcomes with shared organizational vision Use data to drive decision-making and reduce bias by removing intuition from the decision-making process Leverage the book's frameworks to drive collaborative systemic change Adapt insights highlighted in multiple interviews with DEI practitioners Benefit from lessons learned and best practices featured in the book's case studies This book features a primer, which is a quick reference guide to key terms, concepts, and definitions. It helps to define justice, equity, diversity, inclusion, and other key terms, such as unconscious bias, stereotypes, and microaggressions. It also features a toolkit, which includes checklists to help managers lead organizations to realize their own North Star vision.

Enterprise Project Management: A Comprehensive Guide to Successful Management by Projects covers the essential and fundamental topics of Enterprise Project Management and Management of Change by projects. It is written for portfolio, program, and project managers, members of the project community, upper-and middle-levelmanagement, functional and operational managers, and all who desire to acquire an understanding of effective change by project management. The book covers in-depth the following important aspects of Enterprise Project Management: Achieving organizational goals Management of programs Benefits realization management Stakeholder management and engagement Project portfolio management (PPM) and the Project Management Office (PMO) The book explains how enterprises can consistently succeed in managing projects by aligning them with Business Goals and clearly defining what needs to be achieved. It shows how to ensure that Enterprise Project Management is fully deployed, and that project management concepts, methods, and techniques are available and utilized to deliver business value and realize benefits. The book helps managers to answer the question, “Are we doing the right projects?” by covering how PPM can ensure project alignment with strategic or operational goals and the efficient use of scarce resources and funding to achieve Objectives and Goals. It also helps managers to answer the question, “Are we doing projects right?” by explaining the critical role of a PMO, which supports excellence in project management by enhancing the proficiencies of Project Managers and providing the foundational tools and techniques for project success.

Towards a Digital Health Ecology : NHS Digital Adoption through the COVID-19 Looking Glass is about technology adoption in the UK’s National Health Service (NHS) as told from the inflection point of a disaster. In 2020 the world lived through a disaster of epic proportions, devastating humanity around the globe. It took a microscopic virus to wreak havoc on our healthcare system and force the adoption of technology in a way that had never been seen before. This book tells the story of digital technology take-up in the NHS through the lens of that disaster. This book documents use of technology in the NHS through the lens of the first pandemic shock. Our healthcare system, paid for by general taxation and free at the point of demand, was conceived and developed in a firmly analogue world. Created in 1948, the NHS predates the invention of the World Wide Web by some forty years. This is not a book simply about technology, it is a study of the painful process of reengineering a mammoth and byzantine system that was built for a different era. The digital health sector is a microcosm of the wider healthcare system, through which grand themes of social inequality, public trust, private versus commercial interests, values and beliefs are played out. The sector is a clash of competing discourses: the civic and doing good for society; the market and wealth creation; the industrial creating more efficient and effective systems; the project expressed as innovation and experimentation; lastly the notion of vitality and leading a happier, healthy life. Each of these discourses exists in a state of flux and tension with the other. This book is offered as a critique of the role of digital technologies within healthcare. It is an examination of competing interests, approaches, and ideologies. It is a story of system complexity told through analysis and personal stories.

A Sensible Guide to Program Management Professional (PgMP)® Success is for program managers preparing to take the PgMP exam based on The Standard for Program Management – 4th Edition (PgM4 Standard). It is designed for busy professionals whose responsibilities have taken them into the realm of coordinating, facilitating, managing, and leading programs. Program managers are leaders who are directly managing large amounts of project resources for their organizations. This study guide addresses three main concerns facing PgMP exam candidates: What are the essential concepts, processes, and tools that form the foundation of today’s program management? Since program management is still an emerging profession with professionals often working in different ways, what does this mean for a "standard" exam? More specifically, how does that impact your ability to pass the PgMP exam? What is the best way to prepare for the PgMP exam? To address the first concern, this book highlights the underlying rationale for program management: why it exists in organizations; why it is becoming ever more important; what programs are, especially for the purpose of passing the exam; how to think like a portfolio manager; and what the most important concepts, processes, and tools are for this profession. By simplifying complex ideas and communicating them in plain English with relevant examples, this book aims to help readers not only to pass the PgMP exam but also to serve as an essential guide for program managers. For the second concern, this book differs from other study guides by describing the author’s personal experience as a program manager and addressing the most pressing questions for each of the performance domains in The Standard for Program Management. To address the last concern, this book contains 420 practice questions, access to an online exam simulator and an online PgMP community, and a time-tested approach for passing the PgMP exam.

The third edition of this bestseller examines the principles of artificial intelligence and their application to engineering and science, as well as techniques for developing intelligent systems to solve practical problems. Covering the full spectrum of intelligent systems techniques, it incorporates knowledge-based systems, computational intelligence, and their hybrids. Using clear and concise language, Intelligent Systems for Engineers and Scientists, Third Edition features updates and improvements throughout all chapters. It includes expanded and separated chapters on genetic algorithms and single-candidate optimization techniques, while the chapter on neural networks now covers spiking networks and a range of recurrent networks. The book also provides extended coverage of fuzzy logic, including type-2 and fuzzy control systems. Example programs using rules and uncertainty are presented in an industry-standard format, so that you can run them yourself. The first part of the book describes key techniques of artificial intelligence—including rule-based systems, Bayesian updating, certainty theory, fuzzy logic (types 1 and 2), frames, objects, agents, symbolic learning, case-based reasoning, genetic algorithms, optimization algorithms, neural networks, hybrids, and the Lisp and Prolog languages. The second part describes a wide range of practical applications in interpretation and diagnosis, design and selection, planning, and control. The author provides sufficient detail to help you develop your own intelligent systems for real applications. Whether you are building intelligent systems or you simply want to know more about them, this book provides you with detailed and up-to-date guidance. Check out the significantly expanded set of free web-based resources that support the book at: http://www.adrianhopgood.com/aitoolkit/

Weinzimer provides industry case studies of companies that have implemented multiple components of The Strategic IT Governance 2.0 model. These companies successfully leveraged collaboration between technology and the business to deliver technology projects that provide the best customer value, improve cost efficiencies, and create a governance culture across business areas. In his book, you will learn valuable lessons to implement an innovative governance model for your company.— Ashley Pettit, CIO, and Senior Vice President, Enterprise Technology, State Farm In Strategic IT Governance 2.0, Phil provides a number of exciting case studies of how CIOs are leveraging technology to innovate and create value. They are following Phil's model, building strategic and tactical relationships within the business to drive technology growth strategies, collaborating with partners to improve customer service and increase value with process optimization and best practice metrics. Each of these companies offers a slightly different take on the multiple components of the Strategic IT Governance 2.0 model; however, these organizations' collective and individual success indicates the strength of the components.— Dawn Kirchner-King, Vice President and Chief Information Officer, Armstrong World Industries Today's business environment is more complicated, creating additional challenges for the successful execution of strategic enterprise projects. Unless an organization revisits its governance model, strategic projects are at risk of negatively impacting business success. So, how do companies succeed in overcoming these obstacles to improve project success? Strategic IT Governance 2.0: How CIOs Succeed at Digital Innovation explains how IT executives can take the lead and successfully drive digital transformation initiatives and associated projects. The book presents the Strategic IT Governance 2.0 model that focuses on project alignment, process reinvention, and leadership excellence. It is filled with case studies of the model’s implementation, giving practical insight into how organizations have successfully executed digital transformation.

Analytics projects have a great deal of complexity, which can be hidden and needs to be considered. This book is a guide to evaluating and setting up analytics projects. It gives a holistic view of all aspects of analytical project that can be easily leveraged before a project starts or when it needs to be re-evaluated.

Elements of Digital Transformation is a practitioner’s guide to the digital transformation process. It is also a guide for managers in today’s organizations that are accelerating digital transformation to modernize core technology capabilities and processes. The book discusses such key components of digital transformation as processes, principles and proven methods. It also covers such novel concepts in digital transformation as the first-time right framework, incident management transformation, digital factory, cloud migration, API-first approach and legacy modernization. Other highlights of the book include: A cloud migration framework along with a cloud migration methodology, rollout strategy and migration principles Principles and approaches for legacy modernization and process modernization Smart ticket management, smart problem management, proactive maintenance and ticket-avoidance architecture The novel digital factory approach to automate the software process Detailed case studies, a sample digital transformation exercise and a consulting exercise for digital transformation provide readers with real-world digital transformation scenarios and best practices. The book also discusses DevOps, automation and agile delivery models that help in digital transformation.

"All corporate entities, from the largest multi-national conglomerate to the smallest tennis club, need effective governance. Some features of corporate governance are basic, common to all corporate entities: every governing body needs to think strategically and set policies, to supervise ongoing management activities, ensure the entity is financially viable, and is achieving its objectives. Every corporate entity has a governing body, whether it is called a board of directors, a committee, a council, or anything else. Many people, when appointed to the governing body of an organisation, have little idea of what to expect and what is expected of them. Even those with board-level experience find that the culture and leadership style of other governing bodies differ. The aim of this book is to help them understand and improve their contribution to the organisation and governing body they serve. The book is a simple guide to the work of every board member. Each chapter concludes with a worksheet, which enables readers to apply the ideas in that chapter to their own organisation. On completing the book, readers will have a detailed analysis of the governance of their own organisation Effective governance improves performance and ensures long-term success. This book offers a straight-forward guide to the fundamental work of governing bodies and the people who serve on them"--

This book addresses the issues and challenges faced by researchers as well as the opportunities for practitioners embracing the Big Data paradigm. It explores concepts behind Big Data, data analysis, and potential benefits. Finally, the book explains deriving value from Big Data and covers storage, processing power, and platforms.

In a 1945 speech, Winston Churchill stated, "We are shaping the world faster than we can change ourselves, and we are applying to the present the habits of the past." Was Churchill predicting the future of project management? Have we changed how we communicate and lead projects? Have leadership and management theories and models evolved to keep pace with today’s business environment? Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century Organizations addresses the challenges the virtual project management environment poses to traditional methods of leadership and communication. It introduces new approaches for adapting existing leadership theories to e-leadership as well as progressive tools and techniques to improve virtual project communications. The book begins by examining the factors affecting the movement from traditional work environments to virtual organizations. It considers the challenges of leading multicultural, global organizations and reviews what e-leadership means. Illustrating the application of both traditional and new leadership models and theories to virtual project management, the book includes best practices for: Managing and motivating the multicultural team Communicating in a distributed work environment Avoiding social isolation Cyber-bullying in the virtual environment and e-ethics Cultural management issues Explaining how traditional leadership theories and models can be applied to contemporary projects, the book details methods virtual project managers can use to enhance virtual communications. The final chapter describes the e-leadership skills and competencies project managers will need to ensure sustainable success in today’s competitive business environment. This book provides the virtual project manager with the tools and techniques to improve e-leadership and communications. Complete with case studies that illustrate real-world applications to the virtual challenges presented in each chapter, the book is a suitable text for educational institutions looking to increase understanding of project management leadership and communications outside the traditional project environment.

In "Finding your Granite", Executive Leadership Coach and Mentor Douglas Pflug walks you through some of the life experiences, lessons and key take-ways from his years as a dual sport university athlete, 28 years as a police officer, 30 years as an elite strength and conditioning coach, mentor and leader. Douglas accomplishes this through four very dynamic, energetic and heartfelt sections entitled: "The Struggle" "Dash Leadership" "Four Cornerstones of Personal Leadership" and "Rise Up and Excel". The Author’s mentoring and protégé process and implementation of #RiseUpAndExcel and #StrongerFasterFitter methodologies assists people in discovering "who they were, who they are and whom they want to be" moving forward in this post COVID 19 world. This book was written through the eyes of an "everyday guy" and designed to educate, entertain and inspire front line 911 emergency workers to seek and achieve their potential. Additionally, this book will also be an essential resource for individuals and business leaders who wish to stay ahead of the evolving leadership trends of strategic thinking, inspiration and motivation, strong interpersonal skills, vision, decisiveness and passion.